Tourist-Information Hellenthal

Hellenthal

Informationen zur Barrierefreiheit
Informationen zur Barrierefreiheit
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Tourist Information and National Park Info Point

In the Tourist-Information you will find competent contact persons, who will provide you with the latest information and news, and who will gladly support you in planning your vacation and leisure time.

In addition, you will find a variety of souvenirs from the Eifelshop, the local companies "Kraut und Korn" and "Mitgebracht" and books about the region.

A rental of e-bikes, trekking and mountain bikes, as well as children's bikes can also be found at the Tourist Information.

The Tourist Information is a partner company of the sustainable destination Nordeifel.

Admission tickets for the Thermen & Badewelt Euskirchen, as well as tickets for events of Ticket-regional can also be purchased at the Tourist Information.

In addition, the Tourist Information is cambio service point and accepts registrations for the use of CarSharing.

We look forward to your visit.



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At a glance

Opening hours

  • From June 5th to November 1st
    Monday
    8:30 AM - 12:30 PM

    Tuesday
    8:30 AM - 12:30 PM

    Wednesday
    8:30 AM - 12:30 PM

    Thursday
    8:30 AM - 12:30 PM and 2:00 PM - 5:00 PM

    Friday
    8:30 AM - 12:30 PM

Barrierefreie Austattungsmerkmale

Some information on accessibility are listed below. For detailed information please see the evaluation report.    

  • Assistance dogs may be brought into all relevant areas/rooms.
  • Exterior walkways usually have a visually contrasting and tactilely detectable walkway boundary. 
  • The entrance is visually contrasting.
  • All raised areas that can be used by guests are well lit, i.e., bright and glare-free.
  • There are glass doors without security markings.
  •  Information is not available in Braille or prismatic letters. 
  • There are no guided tours for people with visual impairments and blind people.
Prüfbericht: Sehbehinderung / Blinde

We have compiled some information on accessibility below. Detailed information can be found in the test report.

  • The name and logo of the tourist information office are clearly recognisable from the outside.
  • The destinations of the paths are within sight or there are path signs at a constantly visible distance.
  • No guided tours are offered for people with cognitive impairments.
Prüfbericht: Kognitive Beeinträchtigungen

We have compiled some information on accessibility below. Detailed information can be found in the test report.

  • There is no alarm.
  • There is no inductive hearing system.
  • There are no guided tours for people with hearing disabilities and deaf people.
Prüfbericht: Hörbehinderung / Gehörlose

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is a marked parking space for people with disabilities (space size: 375 cm x 500 cm).
  • The path from the car park to the entrance is 20 m long. It is easy to walk and drive on and has a maximum longitudinal gradient of 8 % over a distance of 50 m.
  • The bus station is 200 m away.
  • The building is accessible without steps.
  • All rooms and facilities that can be used and raised for the guest are accessible without steps.
  • All doors/passages that can be used and raised for the guest are at least 90 cm wide.
  • The counselling counter is 105 cm high. There is another, equivalent communication possibility in a seated position.
  • There are no guided tours for people with walking disabilities and wheelchair users.
  • There is no public toilet designed for people with disabilities.
  • There is a public toilet in the town hall which is accessible without steps and has a door width of at least 90 cm. 
Prüfbericht: GehbehinderungPrüfbericht: Rollstuhlfahrer

Zertifiziert im Zeitraum:
October 2022 - September 2025
Barrierefreiheit geprüft

Tourist-Information Hellenthal

Rathausstraße 2
53940 Hellenthal
Phone: (0049) 2482 85115
Fax: (0049) 2482 85114

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